We’re Hiring a Communications Manager

TRUEdotDESIGN is looking for a vibrant Communications Manager to bring our clients’ digital communications and social game to the next level.

As a Communications Manager, you’ll lead communications strategy, including social media strategy, copywriting for various channels, and day-to-day social engagement for a broad range of client industries. Activities might include:

  • Develop social media strategies for your clients
  • Support digital communications strategies, including digital ads development
  • Create client-tailored social media tools including a monthly editorial calendar, hashtag map, etc.
  • Project-related communications and scheduling – internally and with the client
  • Manage social media marketing campaigns and day-to-day activities including:
    • Develop relevant content topics to reach the company’s target audiences
    • Curate, write, create and manage all published content (images, video, and copy)
    • Design, write, create and manage promotions and social ad campaigns
    • Monitor, listen and respond to users in a “social” and business-minded way to support business objectives
    • Conduct online advocacy and open a stream for cross-promotions
    • Grow audiences through outreach efforts
    • Optimize social channels
    • Oversee design (i.e.: cover photos, profile pics, ads, landing pages, blog pages, etc.)
    • Manage efforts in building online reviews and reputation: monitor online reviews and respond to each review
    • Measure and analyze key metrics and tweak strategy as needed
  • Develop monthly, quarterly or campaign-specific reports to showcase results, highlights and recommendations, present to the client team as needed
  • Content development (posts, ads, bios, blogs, taglines, website content, award submissions, media releases, case studies, etc.)
  • Conduct research as needed
  • Conduct social media tools training as needed (internally and for clients)
  • Execute all assigned deliverables including quality assurance of all project elements
  • Continue education to remain highly effective in the role
  • Identify threats and opportunities in user-generated content surrounding the company and report notable threats to the appropriate management
  • Become a member of the fun committee and support the planning and execution of company and client-related events
  • Other client-related or administrative duties as required

To be considered for this position, you’ve got to have some (or all) of these skills and qualities:

  • Post-Secondary education in Communications and Social Media Marketing (or related field) and/or an interesting combination of education and experience
  • Minimum 5 years of experience in a communications and social media position at an agency or similar multiple-client-facing environment
  • Experience working in a fast-paced, deadline-driven environment
  • Demonstrated ability to handle multiple, simultaneous priorities
  • In-depth knowledge of all major social media platforms, including but not limited to Facebook, Twitter, Instagram, YouTube, and LinkedIn
  • In-depth knowledge of social media advertising strategy and implementation
  • Relevant valid certifications are a plus (e.g. Facebook Blueprint)
  • An ability to understand brand voice and tone for a range of clients and easily pivot from one to the next
  • An ability to find and generate new content on a regular basis
  • Outstanding writing skills and the ability to write content for various channels
  • Experience using social media management software
  • Experience developing and presenting social media reporting and recommendations
  • An ability to juggle multiple client accounts simultaneously and ensure all client needs are being met
  • A desire to stay current on social media trends, tools, and tactics
  • Confidence to take initiative and feedback from Design Director and Account Directors
  • The flexibility to take on new challenges: software, social media, design trends, etc.
  • A portfolio containing only your most impressive original social campaign work

What You’ll ❤️ About This Job:

  • The people, we’re a supportive and collaborative team that encourage big ideas and bold thinking – you’ll be one of the dotters #teamwork
  • We are passionate about our clients and are tenacious about building their business and brand!
  • Dynamic projects with a range of clients to keep things interesting
  • A fast-paced and vibrant corporate culture that is inclusive and entertaining!
  • We celebrate everything at Tdot with a staff party at the end of each month
  • Added benefits including anniversary & birthday gifts, summer “Happy Fridays”, events (GOHBA, SAMs), annual golf tournament, OBOT discounts, learning series (monthly speakers), etc.

Interested? Great.

Forward your pixel-perfect resume showing us you’ve got what it takes – along with salary expectations, availability, social media campaigns and writing samples to


TRUEdotDESIGN is a fully integrated, award-winning Ottawa-based marketing firm with an impressive portfolio of services for clients in architecture, engineering, residential development and homebuilding, and other real estate-related sectors. Through our experience and evolution, TRUEdotDESIGN’s talented in-house team of bilingual marketing strategists and designers specialize in offering a unique stable of expertise in strategy development and planning, brand development, marketing, graphic design, social media, public relations, copywriting, web design and development, advertising, and promotions (both mainstream and online), media and marketing planning, event planning, and sales centre and showroom interior design.